Using the same card number?

Harriswjackie
Contributor
Contributor
I was buying something from someone on Facebook and just used a guest account. After buying, I decided to make an actual account. Tried to put my card number in and it said it was already “in use”. Any way I can fix this?
Login to Me Too
3 REPLIES 3

Snow-Cat
Advisor
Advisor

You may want to contact customer service for assistance.  Issues such as this cannot be looked into via the community forum.

 

Login to Me Too

Harriswjackie
Contributor
Contributor
Ok, thank you! Wasn’t sure if there was a quick fix I was missing. I’ll contact them.
Login to Me Too

PyPlDelaney
PayPal Employee
PayPal Employee
Hi there! This can happen due to the PayPal Security System, or even because you have used your chosen card too many times for a Guest Checkout Process. Contact customer Support at https://www.paypal.com/selfhelp/contact/call to resolve this issue.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.