Unauthorized charge attempt

SomeoneHELP
New Community Member

Someone has attempted to charge my account $99.00 three times (unauthorized).  I can't contact PayPal.  What do I do?

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2 REPLIES 2

Crystal_0606
New Community Member
This just happened to me this morning as well..Purchased from two different sites and then I got a text message asking me if I attempt to spend 50$ Did you get a txt as well? I called paypal and my card it hasn't came off my bank card as of now.But waiting on paypal yo return my call..I have never had this happen to me to just as confused as you..I will let you know if I get a answer from paypal.please do the same.
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PayPal_Drew
Moderator
Moderator

Hello, 

 

@SomeoneHELP - Sorry to hear that you've had unauthorized transactions on your account. You can report this activity directly to your Resolution Center, no need to call. Here are the steps on how to complete this process: https://www.paypal.com/us/selfhelp/article/how-do-i-report-unauthorized-paypal-account-activity-faq1...

 

@Crystal_0606 - Did this text come from 729725? If not, it could be someone attempting to get information from you. I always advise customers to sign into their PayPal account and review charges. If you do not see it on your PayPal account, you are good to go. 

 

Regards, 

 

PayPal_Drew

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