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Unable to login paypal when paying on ebay

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Contributor

Unable to login paypal when paying on ebay

Since 11/1/2017 I am facing trouble with paypal logging when I want to pay for ebay item. 

I won auction but when I want to pay by button "pay now", I´m transferred to Paypal secure login page https://www.paypal.com/webapps/helios/lipp?xxxx - when I insert my logins, it only loads with a note "Verifying your information"... After a few minutes I´m transferred again to Paypal secure login page without any error! 

It happens not only to won auctions but also with "buy it now" option.

I tried delete cookies, relink my Paypal account with ebay,  different browsers, mobile app, with no result. It hasn´t happened before.

And Paypal message centrum desn´t work!

Please, does anyone know how fix the problem??? It is quite urgent

 

10 REPLIES 10
Contributor

Re: Unable to login paypal when paying on ebay

 I 've called customer support this morning and suggested me to try another browser.
Still the same problem; tried another OS too. Not working for Windows or Linux, Firefox or Chrome.
Sent mail to ebay too! I'm on waiting now 😞

Contributor

Re: Unable to login paypal when paying on ebay

Me too!

Please, any solution?

Contributor

Re: Unable to login paypal when paying on ebay

The problem has to do with the ebay.com website, not paypal's. Try from the australian ebay. com.au website. It worked fine for me!

New Community Member

Re: Unable to login paypal when paying on ebay

the problem in paypal window, in browser console i see som errors related to the combo-box 'Remeber me'. The problem in .com and co.uk domens ((. Thank you @Title for Australian work correct 

Contributor

Re: Unable to login paypal when paying on ebay

I have today the same troble as borino. On notebook (try Chrome and IE) and on Android mobilephone too. When i login directly to PayPal account on web or to PayPal application I log in successfully. When i can paid some thing on Ebay show me window to login PayPal but login with correct name and pass is unsuccessfull. I try to clean cache and cookies, but this not help.

  

New Community Member

Re: Unable to login paypal when paying on ebay

I have same problem for the past couple of weeks. I have tried to use another PC with IE and Firefox but it doesnt help. I don't have time do deal with so stupid things so obviously I'll be forced to stop using PayPal for Ebay 😞

Contributor

Re: Unable to login paypal when paying on ebay

I try it on ebay.ca and there work it well. Is some trouble on ebay.com.

New Community Member

Re: Unable to login paypal when paying on ebay

I have the same problem. It is definitely a problem with ebay.com I tried ebay.co.uk and could not make it but when I tried ebay.com.au it works perfectly without any problem.

New Community Member

Re: Unable to login paypal when paying on ebay

I'm having same problem. I checkout through ebay and select paypal payment option. Paypal payment login pops up as usual. I enter correct user and pasword. Then all i get is " verifying user info". I left it verifying well over 1hr and nothing. Tried operation through different browsers, different mobile devices, pc, different interner providers.. still nothing. 

Must admit its the first time this has happened. 

 

Any luck figuring this out?