ToysRUs cancelled my order, where's my PayPal balance

Ellepea89
Contributor
Contributor
I guess an item was out of stock, so they canceled that item. I paid with my wallet, and I don't see a refund or any thing pending. Only see dedicated funds from items they kept on the order. Please advise
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2 REPLIES 2

casper27292
Contributor
Contributor

Sounds like to me they cancelled your order but never refunded your money, I would be messaging them and asking for a refund immediately, people should be checking their stock before selling things they don't have, I have also noticed a lot of people making listing and adding to the price and then taking the money their buyer pays with and ordering it for cheaper off Amazon, It has happened a lot here recently.

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Ellepea89
Contributor
Contributor
I contacted toysrus, they said they haven't technically charged me, but the hold is on paypals end. So does anyone know how long it takes for PayPal wallet to be refunded, as it's not a typical PayPal debit card bank transaction
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