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Unfortunately there is no paypal seller protection for virtual items, you can sell them but at your own risk.
You can appeal the claim. Although, it will only works for the seller. However, you should be able to appeal the claim by following these steps:
For seller's who are following this thread, the decision can be reversed if one of the following is met:
They can appeal disputes for non receipt of item etc but not 'unauthorised disputes'.
Well, if you know for a fact that the buyer really did use their own PayPal to pay you, then I would recommend contacting a legal expert. Also, this is the community forums for PayPal. Meaning, anything you ask on here is publicly available for anyone to answer and to use - much like eBay's community forums at Community.eBay.com. And, I do not know if PayPal employees can see your transactions.