Suspicious email close account

PamDreamin
New Community Member
Received an email saying my account was closed due to suspicious amount of activity Asking me to log on to account and verify account. I didn’t log in through email because email address looked strange I logged into account and there was no notification Think this was a scam to get my information
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@PamDreamin

 

If its a spoof, DO NOT USE ANY LINK.


Firstly if the email addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.


Secondly if there was a link OR attachment in that email to ''cancel'' the transaction or ''confirm'' any details then again it would be a spoof.


If there was a problem with your account paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.


More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2




Advice is voluntary.
Kudos / Solution appreciated.
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Babymahal1119
New Community Member

Yup. Me too. Email from <removed> saying the same thing. I d idnt log in through that link but from my web browser.

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