Sending Money - Both My Paypal and Bank Account Charged!

KevinNJ
New Community Member

Sent a friend $50 last week (PayPal to PayPal). I choose charge my bank account, not my PayPal account to be charged. In looking at my account activity today (both PayPal and Bank), I was charged the $50.00 on both accounts! Please advise.

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2 REPLIES 2

Snow-Cat
Advisor
Advisor

As this is a public community forum there's no way to look at user account details or info - you may want to contact (phone) customer service for assistance.

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PayPal_AshleyM
Moderator
Moderator

Hi KevinNJ,

 

I'm sorry to hear that you were charged twice - that's definitely a concern! I would advise reporting the issue to us using the steps listed here. Hopefully this information helps and the issue is resolved soon! Have a great rest of your day. 🙂

 

- Ashley M


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