Sandbox app error "We're sorry. We can't complete your purchase at this time" with no code change.

[awd]

Yesterday I configured my web app with PayPal sandbox.

It worked fine. I was so pleased I got it working. It worked every time I tried with my sandbox credentials, whether using the sandbox PayPal account or the sandbox credit card.

Without changing ANY of the code, this morning, a test payment via the sandbox VISA card results in an error message saying "We're sorry. We can't complete your purchase at this time. Please return to the merchant and choose another way to pay."

Using the sandbox PayPal account works, but the sandbox credit card suddenly doesn't.

This obviously gives me no faith that this will work if moved to production/live mode.

What can have gone wrong?

Who can I ask?

[awd]

The seller profile in my account settings has Negative Testing OFF, by the way.

[PayPal_Dustin]

Hi @awd,

Sorry to hear about the trouble with the sandbox credit card. I would recommend posting in the Merchant Integration Technical Support Community, and/or checking to see if there is an existent thread that answers your question. Hope this helps. 🙂 

- Dustin

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