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Returned item - never received exchange

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Returned item - never received exchange

Had never made an eBay exchange before. Contacted seller, they gave me address to ship. I did within 30 day time frame, but did not do it through eBay exchange (which I was unaware of). I have proof of seller's receipt and email acknowledging same. Despite repeated requests, seller has given me the run around and will not send either the item or refund. When I tried to file a dispute with eBay or PayPal, I get message it's outside the 30 day time limit, which it was not when I returned the $200.00 item. It's there anything I can do? I paid with PayPal credit.
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Re: Returned item - never received exchange

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Volunteer Advisor

Re: Returned item - never received exchange

New Community Member

Re: Returned item - never received exchange

Thank you!. I think this is exactly what I need!