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So on, Jan 23rd, I brought a Security Camera that cost $561.20 with Paypal that has my PC Mastercard on it. Later, on Jan 30 - I closed my paypal account because I was not going to use it.
Jan 31, I returned the product back to bestbuy for a refund of $561.20 but the money did not go back to my mastercard.(Where the money went to?) The Paypal account is closed and I can't do anything about it. Paypal told me I have to wait 30 days for my new credit card statement and I'll get my refund.
February 2nd, PC Mastercard gave me a new mastercard due to security problems.
It is 2018-02-21, and I don't have $560 dollar back to my mastercard! I am thinking to open a small claim court against paypal for losing my money or my bank.
Thats one option but as it was you that closed your account not sure it will work.
Why not reach out to customer services again and ask them to set up a 'trace'.