Return to merchant error with Shopify

shobhitdua
Contributor
Contributor

Hello,

I integrated paypal express checkout with my shopify account, but when I try checking out it says return to merchant and directs me back to the website.
Also, pay as a guest option isn't there, it first asks to log into paypal.
Have a glance at the attached images.
Please Help ASAP
It's very important for me.
Thank you
 
Screen Shot 2018-01-17 at 9.03.26 PM.pngScreen Shot 2018-01-17 at 9.03.02 PM.pngScreen Shot 2018-01-17 at 9.03.58 PM.png
Login to Me Too
3 REPLIES 3

Soham488
Contributor
Contributor

Am stuck with the same problem

Were You able to Solve it???

Login to Me Too

Sandeepp
Contributor
Contributor

I'm facing the same issue.

In Sandbox mode, its all working fine.

But in production mode, I'm getting "return to merchant screen" -- attached

Screen Shot 2018-03-22 at 2.21.59 PM.png

I'm clueless on how to fix this.

 

Anyone managed to solve this?

Pls help!

thanks

Login to Me Too

PayPal_Dustin
Moderator
Moderator

Hi All,

 

Sorry to hear about this technical issue. I recommend reaching out to the PayPal Merchant Technical Support team for support for this issue. If you have any other questions, please let me know.

 

- Dustin

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.