Refund?

EmmeL
Contributor
Contributor

I've had a refund sitting in my paypal account for one week. Anyone have any idea how long it shold take to get back on my debit card?

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TheJayJayStore
Frequent Contributor
Frequent Contributor

Hello @EmmeL! Did you originally pay with a debit card? If so and if your live in the USA, then it should've been sent to your card or your PayPal balance up to 30 days - not business days. It will only be sent to your PayPal balance if the refund can't be applied to your debit card. A good indicator that it wasn't sent to your debit card is if it has been more than 30 days and the status of the refund is complete.


If you live outside of the USA, then you can follow these steps:

1. Login to your PayPal account.
2. At the bottom of the page, click on "Help & Contact."
3. On the next page, search for "I want a refund. How do refunds work?" and the information will be available there.


Did this help? Let me know by giving me some kudos and selecting this as the solution. Otherwise, go ahead and reply to this forum with the correct solution. Also, help other's in this community! Enjoy!

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