Refund

KimberlyJones1
Contributor
Contributor
I made a purchase on ebay the seller never shipped my item so i got a refund i paid with a prepaid paypal card from the dollar store i got refunded on August22nd and it is now the 13th of September and i still havent gotten my refund on my paypal account it says the refund was complete on August22nd but i still havent gotten my money. Does anyone know what is going on? Or can give me an amswer? Please help!!!
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2 REPLIES 2

Quandary
Advisor
Advisor

How your money is refunded depends on how you made the original payment.

* If you paid with a credit card, the money is refunded to your card.
* If the card you paid with is closed or invalid, the money will still be refunded to your credit card account.
* If you paid with your bank or PayPal account balance, the money is refunded to your PayPal account. After you have received the refund, you can withdraw money from your PayPal balance to your bank account.
* If you paid using a credit card and your PayPal account balance, the amount paid by credit card is refunded to your card. The remaining amount is refunded to your PayPal account.
* If you paid using PayPal Credit, the amount is refunded to your PayPal Credit account.
* If you paid with a debit card, the amount is refunded to your debit card. If the refund cannot be applied to your debit card, it will be applied to your PayPal balance.

Refunds to credit or debit cards can take up to 30 days depending on the card company involved.

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KimberlyJones1
Contributor
Contributor
I paid with a prepaid paypal card so it will take up to 30 days?
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