Refund to expired card on guest order

LauraRobisonB
Contributor
Contributor
I was sent a invoice for a service and I paid that invoice through PayPal as a guest. The card I paid with was a debt card that is no longer attached to my bank. I was given a partial refund and it was supposed to go back on my debt card, but it's no longer active. What do I need to do? I have a PayPal account now, but i made it only after this mess, so it's not associated with that transaction. I have a transaction ID number, but no way to look up its status or how to get its returned to my correct debt card/bank acct.
Login to Me Too
1 REPLY 1

DPCreations
Frequent Advisor
Frequent Advisor

Contact your bank and ask how to fix it.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.