Refund sent not received
Arose0524
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Posted on
Apr-15-2018
12:55 AM
Hello, I wasn't sure how to accept a cancellation on ebay in the beginning of April its now the 15th and I just got an email stating my refund was sent but I havent recieved it and I also didn't know I needed a paypal so my refund is out there somewhere but I don't know where to receive it. Its not on my bank card.. Please help..
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kernowlass
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Apr-15-2018
05:24 AM
If you funded the original Paypal payment to the seller with a debit or credit card then it won't go back to your paypal balance.
Once marked as completed it will automatically go back to your bank account or credit card but takes up to a week to process through to the bank and a bit longer for a c.c (Paypal say allow 30 days but I have never waited longer than a week for mine, the last one taking 4 days).
Advice is voluntary.
Kudos / Solution appreciated.
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