Refund Not Received on eBay using Prepaid Visa

hieurock11
Contributor
Contributor

I've used a prepaid Visa gift card for an eBay transaction a month ago and returned the item, in which I received an email saying the refund was issued to that card. The PayPal statement on my PayPal account says the refund had been issued to that card, but when I check the statement for the prepaid card, the refund is nowhere to be seen. I have contacted the prepaid card provider and have yet to hear back. In the situation where the refund is not able to be applied back to the prepaid card, what will happen? Thanks for the help.

Login to Me Too
1 REPLY 1

Whac-A-Mole
Frequent Advisor
Frequent Advisor

Paypal probably has a suspense acccount where all these payments go to ???

 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.