cancel
Showing results for 
Search instead for 
Did you mean: 

Refund Not Received on eBay using Prepaid Visa

Member

Refund Not Received on eBay using Prepaid Visa

I've used a prepaid Visa gift card for an eBay transaction a month ago and returned the item, in which I received an email saying the refund was issued to that card. The PayPal statement on my PayPal account says the refund had been issued to that card, but when I check the statement for the prepaid card, the refund is nowhere to be seen. I have contacted the prepaid card provider and have yet to hear back. In the situation where the refund is not able to be applied back to the prepaid card, what will happen? Thanks for the help.

1 REPLY
Highlighted
Contributor

Re: Refund Not Received on eBay using Prepaid Visa

Paypal probably has a suspense acccount where all these payments go to ???