Received payment but it’s gone

[isematsu]

I received money 2 weeks ago (10 dollars) that after it was done pending it was seen in my balance. Today I logged in and noticed that it isn’t there anymore. The only way I pay for stuff is through my cards and I don’t touch my balance. I also never transferred it into any of my cards. Does the money get deleted if I don’t do anything to it or does it joint into a payment I make with my cards?

[kernowlass · Accepted solution]

@isematsu

Have you bought anything and paid for it via paypal since the payment went in??

The reason i ask is that if you have funds in your paypal balance and then buy something then paypal will sometimes take from those funds rather than from your normal funding source eg bank account or card.

To check go and click on the word "details" next to any recent paypal buying transaction and see if they were funded from your paypal balance ie buyers payment rather than your normal funding source.