Random PayPal Charge To My Savings Account

[Lucas11]

PayPal randomly took $19.99 from my bank account, but no such transaction is shown in my PayPal history. Any ideas?

[kernowlass]

@Lucas11

Did you buy something as a guest buyer??

For eg if you bought something and paid into a SELLERS paypal account but via a card.

[Lucas11]

I did not. I have only purchased things online, such as Spotify, and Steam wallet funds.

[DPCreations]

If there is no transaction showing how do you know PayPal took money?

[Lucas11]

The transaction is labeled as "NF - PAYPAL" on my bank statement.

[DPCreations]

What transactions show on your PayPal transaction list.  

We need to look at each on around the same date and try to figure out how they are related.  We need your help in dislosing recent activities and attempted acitivites on yoru PayPal account.

Did you call your bank to find out more about the transaction?  That should be the first place for information.

[Lucas11]

I called my bank, they gave me a bunch of pointless information that didn't help one bit. Here are some screenshots, if that'll help anything. I'm new to grown-up stuff. 

[ShiraYuki · Accepted solution]

it's a billing agreement or a monthly recurring charge with ancestry.

did you visited such website before?

only thing to do now is cancel the billing agreement, go to profile> payments> preapproved payments

then call ancestry and request a refund.

[Lucas11]

Alrighty, I'll give Ancestry a call on Monday to sort this out. Thanks for your help!

[DPCreations]

It's what I really thought, but wanted more details. It's so important to post details first;if you had you might have been able to even stop the second $30 charge.

NF = Non sufficient funds

You had the automatic payment for Ancestry for $19.99 but did not have the funds in your bank account so the bank charged the $30 on the 20th.

PayPal made a second attempt on 24th and the bank charged another $30 NSF.

Best now to work with your bank about the NSF funds; that part is not a PayPal issue.

You also need to make sure you stop the Ancestry charges.