Questions about Paypal Credit Refund

zhennn
Contributor
Contributor

Here's the situation: I place an order by using the PayPal Credit, then I change my mind and I cancel the order. The seller did give the refunded but it's only appear on the main page which is the summary page. it does not show up on the PayPal credit page. My avaiable balance did not change back as well. (Like I originally have $300 available balance to spend, I place an order cost $200 then I canceld it, but my availabe balance show $100) Should I call PayPla or wait for sometime.

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sandypurins
Advisor
Advisor

According to the PayPal Credit FAQ page, merchants have varying time frames for processing refunds for returns.  You can generally expect to see the refund credit applied to your account within 7-10 business days of the date the merchant processed the refund.

 

https://www.billmelater.com/help/index.xhtml#purchases_returns

 

-Sandy

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sandypurins
Advisor
Advisor

According to the PayPal Credit FAQ page, merchants have varying time frames for processing refunds for returns.  You can generally expect to see the refund credit applied to your account within 7-10 business days of the date the merchant processed the refund.

 

https://www.billmelater.com/help/index.xhtml#purchases_returns

 

-Sandy

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