so i bought a set of wheels + tires from a private seller. when i received them, the tires were trash. the seller described them to be at 50% life left. so i opened dispute through PP for $100 (approx about what i paid for the tires without the wheels). PP ruled out that i was eligible for refund as items were not as described, but i have to return the tires to seller. th cost for shipping and handling of 4 tires are ~$100 or more. is there any other way i can go about this? as i only have 2 options to "provide tracking information" or "cancel claim".
You I'll have to pay for return shipping up front and then request reimbursement from PayPal return on us program. The amount you can get back is $30. You have to activate it for your account first:
In disputes, PayPal DOES NOT refund return shipping. Just what you paid originally. You will have to request return shipping cost separately as above url and it is only up to $30.
if that the case, i may just leave the case til it closes by itself. the amount i paid was $1200 for package wheels (i'm keeping the wheels) + tires and $300 for shipping cost. if i can only get back $30 reimbursement from PP, but have to pay $100+ for return shipping cost then it simply does not worth my time.
in the end, i will only get back ~$30. anyways, thank you for the replies. another lesson learned and will be more cautious in future transactions.
