Hi tonywo67,
I'm sorry to hear about the trouble you've had recently with making purchases. Payments can often be blocked or declined if we detect any unusual or suspicious activity. We decline some payments to help protect you from any possible fraudulent activity. If you've verified all your transaction activity and don't see anything suspicious, you can try to complete the payment again.
If this doesn't resolve the issue, you'll need to reach out to us over the phone so that we can look into this and see what options we have. I hope this helps! Have a great rest of your day.
- Ashley M
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