PayPal to GCash cash-in

Leiiel
Contributor
Contributor
Error Code: UYE7 What is this and how or when is it gonna be fixed? Some of us, depend entirely on Gcash for our PayPal fund transfer, please fix it soon
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kpeacton
Contributor
Contributor
That's odd cause I emailed Paypal support about this yesterday and got a response from them early morning today. This is what they said, though I deleted my name in the initial greeting but copied everything else: This is George from PayPal International, I hope you're doing well. I'm sorry to hear that you're still having problems transferring money to your G-Cash account. Let me explain to you what's going on. First, Let me assure you that your account is all set up in withdrawing money. We are already aware of the situation wherein some customers are not been able to transfer money to the G-cash account. Our account specialist already verify this situation with G-cash and it was confirmed that they are having some updates. We apologize for any inconvenienced that this has caused you. Rest assured that G-cash and PayPal is working hard to rectify the situation as soon as possible. For the meantime, You might want to transfer the money to a VISA card or a bank account. We appreciate your time and understanding to the situation. Thank you for contacting PayPal. If you require any further assistance, click Help & Contact at the bottom of any PayPal page to get started. If you contact us by email, we may try to reach you by phone for a better service. Sincerely, George PayPal

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pbcates25
Contributor
Contributor

I just received a text message from GCash and this is what they say:

 

Hi! We recently suspended the Paypal to GCash service because we detected payment fulfillment issues between the two parties. This is a preventive measure to protect you, our customers and the integrity of your transactions. We're working closely with PayPal to get the service back to normal. We hope for your understanding.

 

Can somebody explain what do they mean with "PAYMENT FULFILLMENT ISSUES", and how can it PROTECT US?

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imahenation
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Contributor

Gcash to Paypal is back guys!!!!

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aef1986
Contributor
Contributor

Yes! Paypal to GCash Cash in IS BACK! Thank you Lord! Thank you for getting the systems up and working again, Paypal and Gcash 🙂

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115 REPLIES 115

guillac
New Community Member
Paypal what gives?!
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szelle
Contributor
Contributor
I cantctrasfer money from PayPal to gcash please fix it soon I really need money
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rossiel_qitt
New Community Member
Me too..
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dpac85
Member
Member

I tried calling paypal, and was told that this is not an issue with paypal, they can see it on their system that globe is already connected to paypal but it is a globe issue. 

 

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toshirou
Contributor
Contributor

Hi there! We're pleased to inform you that the PayPal to GCASH service has been restored. We appreciate your patience and understanding. Thank you.

 

 

-just received a message from Globe Telecom @6:19PM

 

you can try it now Maam 😉

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aef1986
Contributor
Contributor

Just called GCash CS and they said that Paypal is having an emergency maintenance issue that's been existing from Feb 16 until the 21st 0900. Let's try to monitor till then. 

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Leiiel
Contributor
Contributor
May i know how you were able to get in touch with the GCash people? I have been trying their hotline,which doesnt seem to work facebook page and twitter as well, i havent got any sort of reply. Just in case ill be needing to get in touch with them again next time..thanks
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Winlove
Contributor
Contributor

@Leiielwrote:
May i know how you were able to get in touch with the GCash people? I have been trying their hotline,which doesnt seem to work facebook page and twitter as well, i havent got any sort of reply. Just in case ill be needing to get in touch with them again next time..thanks

just dial 2882 option 1 and option 6 and  you will be a queue to customer service representatives 

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Zenovic
Contributor
Contributor
I still cant cash in. I thought its 21st of 09:00
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