Pay with credit card option doesn't show up for customers
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My customers are complaining because they can not see pay with credit card option upon check out.... I'm losing busines.....
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PayPal Credit is not like a credit card; it cannot be used on demand when the user wants to use it. PayPal evaluates each potential purchase to determine of qualifications are met to use PayPal Credit. If the purchase qualifies and the buyer maintains proper creditwortiness then there will be an offer to pay with PayPal Credit. If the option is not there, then another payment method must be selected.
PayPal Credit can only be used by those that maintain adequate credit.
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Hi okcitmom!
Welcome to the Community, and I am so sorry to hear that your customers are experiencing this error. It is a known issue that we are working diligently to resolve as soon as possible. Right now, a temporary workaround is if customers who do not see a log-in option can click on Sign up and it will give them the option to pay as a guest. I sincerely apologize for any inconvenience this has caused and thank you for your patience.
- Michelle
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