Paid money for goods to a vendor & haven't received my furniture

Tjump
New Community Member

Paid money for goods to a vendor at Round Top who used Pay Pal to complete the transaction and I haven't received my goods. How do I go about making a claim against the vendor when I was not using my Pal pal account to purchase the goods. 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Tjump

If you bought something online with a debit or credit card and did NOT log into your paypal account then of course it won't show on your paypal account as you bought as a 'guest buyer'.

If you need to open a dispute for a 'guest buyer' transaction then you can.......
1. Phone Paypal customer services and see if they will open one for you OR
2. Contact your card issuer for a chargeback.


Advice is voluntary.
Kudos / Solution appreciated.
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