My refund is not in my PayPal account

Andrealay1999
New Community Member
So I got scammed on grailed.com over a shirt. I got a full refund, $62, and it came up 5 days ago. I bought the shirt with a prepaid card I got as a gift. I had the card connected to my PayPal during the time I bought the shirt. After I no longer had money on the prepaid card, I threw the card away and withdrew it from my account. Is there any way to get the $63 into my balance so I can put it into my checking account? I need the money asap
Login to Me Too
1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

The card issuer may accept the refund since the card account is still open(?) when you discarded it so you have to get in touch with them to put money in a new card/account.  If by chance the card refuses the refund then it will go to your PayPal Balance.  Refunds to cards take up to 30 days.  I'd start off by contacting the card issuer.


Kudos & Solved are greatly appreciated. 🙂
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.