My account was hacked and used for fraud

sywy18741
Contributor
Contributor

So I believe my account and my phone number were somehow hacked, and when I started getting emails from PayPal, I dismissed them as fake emails. But when I logged in today, I saw I had a $-1,104 balance and a bank account and a credit card that I never linked. I also saw a bunch of account activity that I didn't authorize. Luckily I never put in my SSN, so I can't get bad credit for this. But PayPal said they were going to send debt collection agencies after me. WHAT DO I DO??? PLEASE HELP THANK YOU!

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1 REPLY 1

PayPal_AshleyM
Moderator
Moderator

Hi sywy18741,

 

I'm very sorry to hear about the unauthorized activity. I would advise reaching out to us over the phone immediately to report this so that we can get the account re-secured and have this activity reported and reviewed. Hopefully this situation is fixed soon!

 

- Ashley M


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