My Refund

tallguy01
Contributor
Contributor

I just received a refund.  I was charged a fee equivalent to 4.7% of what I was sent.  That cant be right, cant it?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@tallguy01

 

Buyers don't get charged a fee for a refund so it sounds as if the seller 'sent' a payment rather than used the 'refund' option.

Even if it was over 180 days and the refund option had disappeared they could still have used the friends / family option to refund you so you got the whole amount.

Suggest you get back to the seller with this.


Advice is voluntary.
Kudos / Solution appreciated.

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@tallguy01

 

Buyers don't get charged a fee for a refund so it sounds as if the seller 'sent' a payment rather than used the 'refund' option.

Even if it was over 180 days and the refund option had disappeared they could still have used the friends / family option to refund you so you got the whole amount.

Suggest you get back to the seller with this.


Advice is voluntary.
Kudos / Solution appreciated.
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tallguy01
Contributor
Contributor
Yea that's what I figured.
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