Multiple Payments
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I have PayPal Credit. I have paid Adobe one single payment for the first month of service. Yet, the payment shows up three different times when I list my transactions, and all with a negative sign. Also, payments I made to lower my balance show up with negative signs, too. What adds to my balance and what subtracts from it? How can I know?
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I'm so sorry to hear about the experience you recently had with transactions sent to Adobe. Based on the information provided, it sounds like there may have been duplicate payments sent to the merchant. If you've already reached out to Adobe directly and they haven't resolved the issue, I recommend filing a billing issue dispute on the duplicate payments. Here's how: https://www.paypal.com/us/selfhelp/article/how-do-i-report-a-billing-issue-faq3421/1 I hope this helps!
Thanks!
- Randy
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