MasterCard no longer shows as an option on my checkout page

jcta
Contributor
Contributor

Have jused paypal for website payments for many years now.  Yesterday, I was alerted by a customer that MasterCard is no longer accepted on my checkout page.  It has always been allowed before and this was not the result of *any* changes to profile or settings.  Can anyone explain what is happening ?  I've sent paypal support an email but all I got back was a "canned" reply not on topic.

 

Desperately need to get this resolved.

 

Thanks to anyone that can help!

 

John

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

Try replying to the message again restating the problem to see if you get a customized response. Or send merchant tech support ticket here:

https://www.paypal-techsupport.com/app/ask


Kudos & Solved are greatly appreciated. 🙂
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