Lost Postagw

JoeyAlexis
Contributor
Contributor

I shipped a package that ended up being damaged and the label destroyed.  How do I get a postage refund a month later.

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5 REPLIES 5

Whac-A-Mole
Frequent Advisor
Frequent Advisor

since the label has been used,you cannot void the label .

soyou need to ask the carrier what to do

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kernowlass
Esteemed Advisor
Esteemed Advisor

@JoeyAlexis

 

Why would you get a postage refund?


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Kudos / Solution appreciated.
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Whac-A-Mole
Frequent Advisor
Frequent Advisor

USPS may refund if it is its fault.

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JoeyAlexis
Contributor
Contributor

I missed saying that the post office never officially accepted the package.  From the tracking, it's still waiting for me to bring it to the post office.  I brought it to the post office, left it on the counter, they allow people to do that if it has a prepaid label on it.    It was damaged, items missing and/or destroyed, but one worker knows me and knew it was mine.  Since it wasn't accepted, the postage is unused.  I can't claim any insurance even though it was priority since it was never officially accepted so I think I should at least get the postage back.

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