Look Up PayPal Transaction ID

[IAmSleaux]

Is there any way to look up an old (older than 3 years) transaction ID? I have a "Payment Receipt" that has everything except the date!  I'm trying to get the details for that transaction.

[angelleye]

What happens if you search for the transaction ID through the Activity log search screen?

[IAmSleaux]

It doesn't let me change the date to include the date range.  The transaction that I am searching for could be as far back as 2011.  I'm hoping that there can be a search that goes farther back than what I'm allowed on the website.

[angelleye]

You don't need a date range for a transaction ID search because there is only one transaction that would possibly come up from it.

If you switch the search criteria to transaction ID the date range should actually go away, and all you would do is enter the transaction ID.

It still may not go back that far, but you need to try that specifically.

[IAmSleaux]

Maybe I'm not finding the "Search the Activity Log" area specifically.  When I log in to PayPal, across the top there's Summary / Activity / Send & Request / Wallet / Benefits / Help.  Then there's a magnifying glass, a bell, and a gear.  Then there's Log Out.

When I go to Activity, there's a date range selector and a "search activities" field with an attached magnifying glass.  The Advanced filters only let you filter the results that you get when you search within the date range.  I can't not specify a date range.  If I change the beginning date range to, say, 01/01/11, it flips forward to 10/30/17.

[angelleye]

Hmmm...is your account a personal account or a business account?  When I click on Activity I get this, and the drop down currently set to Transaction ID has lots of different options.  Notice with Transaction ID set there is no date range.  If I enter a transaction ID there and search it only returns that one exact transaction.