Known Issue: Received payments not appearing in balance
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Q. Why I cannot see the money in my balance? I am sure that I received a payment because I received the email confirmation.
A system change last night has resulted in an issue whereby instant bank funded transactions are not appearing on account balances. Once you received the email confirming your payment the transaction did complete but it will only appear in the account balance once this issue is resolved.
Q. Why does the system not allow me to withdraw the payment that I already received?
You will be able to withdraw the funds once the transaction appears on your account balance.
Q. I received a payment, but I cannot see the money in my balance. Should I send the parcel?
Until the payments shows as completed in your account activity log we would advise you not to send out the parcel. We expect this issue to be resolved soon therefore this shouldn't cause any major delay to your parcel send.
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I received a notification for a new order today (6/6/17) but the payment has not posted into my Paypal account.
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Hello and welcome to this thread,
Having issues Sending Money? Having issues Receiving Money? Regardless, you will not lose your money.
You currently cannot send/receive money as PayPal is experiencing a technical issue. This issue prevents receiving/sending money using PayPal. Orders will currently be processed, and a transaction ID will be given however it will not appear in activity.
A lot of merchants and buyers are having issues with this at the moment. Please be patient as PayPal addresses this technical issue. I understand it may be hard, but just try to find something to do for the mean time.
Thank-you for using PayPal as your merchant service and I hope you have a great day. Use your smile to change the world, before the world changes your smile.
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Any update on those issues?
I got a amount of money detracted from paypal on my bankaccount, but it isn't showing up on paypal. So I would like to wait for it to show up, just making sure any problems are resolved.
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No one from paypal has said there are any issues.
Advice is voluntary.
Kudos / Solution appreciated.
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Been having this issue for almost 48 hours. Sold something on ebay and I don't have the funds. Balance says zero and I cannot spend it. What is going on??????
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