I was charged a fee to send money even tho I used the friends and family and gift feature.
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Which is supposed to be free. It kept saying it's cheaper to use my bank or card linked to my account, which I did. how do I get in contact with someone about this?
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If you used a card - there's a fee.
If you used your PayPal Account Balance or your Bank Account - no fee.
Fees are explained in the User Agreement.
And here.
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yeah but what's it talking about when it said it's cheaper to use a linked card oryour bank. I did use a linked card
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Hi @MsMoss,
I'm sorry to hear that there's any confusion. Please check the fees page again. You can follow that second link that @Snow-Cat gave, or click Fees at the bottom of any PayPal page. The fee is applied when you use a card linked to your account. It is not applied when you use a bank linked to your account or your balance.
I hope this helps!
Olivia
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