I can't get them to stop a recurring payment!

zeepee
Contributor
Contributor

I hate paypal.  They don't answer the phone or send anything but generic useless emails.  I just want them to stop making a monthly payment.  I can't even get a straight answer out of them.

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3 REPLIES 3

GastonWilliams
Contributor
Contributor

On hold for 35 minutes.  Third effort to get answers.  Pitiful.

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zeepee
Contributor
Contributor

I feel your pain!  I quit after 11 minutes.  I got tired of making up lyrics to sing along with the peppy music interspersed with the annoying "did you knows".

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PayPal_Rich
Moderator
Moderator

Hi zeepee,

 

Thanks for contacting us here on the PayPal Community Forums.  I'm sorry to hear that you are experiencing long hold times when reaching out to us via telephone. I know that can be annoying.

 

You can view and cancel your active billing agreements by following these steps: http://bit.ly/2mXolKx.

 

I hope you find this information helpful. 


- PayPal_Rich

As you slide down the banister of life, may the splinters always point in the right direction.
- Irish Proverb
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