How to upload files for a claim/dispute?

cnb95
New Community Member

I had to open a claim for an item that I did not receive. I would like to upload the files I have related to my purchase, howerer I am not sure how or where to go to upload the files.

 

Any information or help would be greatly appriciated.

 

Thank you.

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2 REPLIES 2

DPCreations
Frequent Advisor
Frequent Advisor

All you should need is a lack of tracking to show delivered.  For a non-delivery claim seller will be requested to show proof of delivery.  You didn't receive the item; you don't need supporting documentation for that.

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Whac-A-Mole
Frequent Advisor
Frequent Advisor

allyou need is to find that transaction in your activity history,click on it and file dispute.

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