How to get payment credited to the right promotion

Mrbdent
Contributor
Contributor

It seems that PayPal employees are either too stupid or don't care about the application of payments.  I have four promotions that all began in December 2017.  Three of them are zero interest for 6 months.  One is 24 month payments.   The problem is that I continue to send excess payments in a chance to payoff as many of the 3 6 month promotions before they come due, but PayPal seems unable to properly apply the excess amounts at my direction.  I am unable to find a mailing address of where to send a certified letter.  My questions:  (1) does anyone know the secrete to getting excess payments applied at my direction; and (2) does anyone have an actual mailing address for me to send a detail of my accounting so someone will take notice?

Thank you, Bob

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