How do i contact paypal about a resolution that has been closed to ask a question?

onlymedee
Contributor
Contributor

i had a case open in the resolution center and it has been closed but the amount refunded to me was only for one of the items and not all 3 so i think they made a mistake that i want to consult them about.  i tried going into the resolution section & pulled up what they refunded me but there is no where that i can add any comments on that case. How do i contact them about the other 2 items that they forgot?

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@onlymedee

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top. Log in and get the code.

When you get through don't select any options just hang on till you get transfered to an agent or press 0.




Advice is voluntary.
Kudos / Solution appreciated.
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onlymedee
Contributor
Contributor

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