Help!

blaireboutique
Contributor
Contributor

I'm new with paypal and I have a question-- I just transferred some money from my bank account for the first time not realized it would be pending for the next 5 days!! Is there any way I can cancel this transaction? Does anyone know?

Login to Me Too
2 REPLIES 2

Wacking_Hard
Contributor
Contributor

Hello,

If the transaction still shows up as Pending in your PayPal account, you can contact Customer Service and ask them to cancel the transaction.

 

If the transaction shows up as Completed in your PayPal account, unfortunately there's nothing that PayPal can do to cancel it.

 

I hope this helps.

 

Kind regards,

Connor.

Login to Me Too

blaireboutique
Contributor
Contributor
Thank you Conner, that does help. Unfortunately when I called customer service they were telling me to enter my phone number but wouldn’t accept it and asked for my 16 digit account number? Which I can’t find anywhere on my account. I’m going to try to stop payment at my bank in the morning and try to contact customer service again tomorrow. Thanks again!
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.