Help with Account Limitations

gypsy0805
Contributor
Contributor

I received an email from Paypal on 3/1; I didn't see it until 3/25, when I took care of the required steps.  I received an auto-reply saying someone one would review and get back within 3 days.  4/12 - sent another email requesting help.  4/15 - yet another email requesting help.  Now my account is very limited.  How do I get someone from Paypal to actually respond to me and help me resolve this?  Every time I try to email, it sends me to an FAQ page.  I am beyond frustrated at this point.  

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1 REPLY 1

PayPal_Donna
Moderator
Moderator

Hello gypsy0805,

 

Welcome to the PayPal community and thank you for your post. 

 

As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Contact Us link at the bottom of every PayPal page. You can also contact us via our Facebook Page or Twitter @askPayPal.

 

-Donna

 

 

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