Disputing Recurring Payment
truebutterfly
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Posted on
Sep-07-2017
12:59 PM
I want to file a dispute on a recurring payment that took place over 12 months. Do I have to file a single dispute for each transaction or can I file one for the total amount?
2 REPLIES 2
Quandary
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Sep-07-2017
01:52 PM
Actually that's a good question for customer support - you can reach them through the Help link in your account. There's nothing in the user agreement under Buyer Protection that says you cannot dispute a recurring payment but, there's no specific details as how to move forward. (Note, if have paid using a credit card, it's possible your card issuer can assist if you run into an issue with the Resolution Center.)
kernowlass
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Sep-08-2017
01:45 PM
You can't dispute a payment over 180 days.
Advice is voluntary.
Kudos / Solution appreciated.
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