Discounts super store scam

ritavs
Contributor
Contributor

I ordered a laptop computer from what I thought was a legitimate company using my Pay pal account.  The day after I wanted to cancel because I tried contacting customer service from the merchant "Discounts super store" and could not reach them, I looked for a telephone number but there was none.  I have contacted PayPal about unauthorized use/scam.  Paypal came back with no help.  I never received the item.  

 

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17 REPLIES 17

DPCreations
Frequent Advisor
Frequent Advisor

You really should make sure you understand PayPal buyer protection policies before you make a purchase.

You should contact any potential seller and ask questions BEFORE making a purchase.

 

PayPal cannot protect you from bad buyer judgement.

 

In this case go to the transaction and file a dispute for item not received.  Make sure you follow all the rule and understand how to escalate the dispute to a claim.

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ritavs
Contributor
Contributor

Thank you.

 

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krashkyler
Contributor
Contributor

I did that and Paypal was NO HELP.  Basically sorry for your loss.  Paypal is just as bad as Discounts Super Store.  

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anita101
Contributor
Contributor
same here. its a scam and paypal indeed will not refund the money even if they know that this website is using paypal to steal money from innocent people! this is not the service i expected from paypal!!! shame!
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speed455
Contributor
Contributor
Like everyone else scammed by Discount Super Store , pay Glenda Ligutom through PayPal to get an extra 10% off , no tracking number or HP laptop as promised in 7 days , ripped off 280$ . Will be contacting NY attorney generals office...
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ritavs
Contributor
Contributor

Contact your bank asap and make a claim.  Make copies of all the correspondence, etc.  Contact Paypal as well.  Sometimes if your claim is

legit they will credit you.  Dont give up.

 

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anita101
Contributor
Contributor
did it work for you? i did just that and it seemed to work. but after two weeks i got a letter from a different company claiming back that amount on behalf of paypal. my payal balance was negative and could not use it till i resolved the issue. i had no choice but to give in again.
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ritavs
Contributor
Contributor

Hi Anita,

 

They go back and forth for a while, but start a complaint with Paypal as it seems you did and go to your bank with

any proof that no merchandise was received, this was a scam, etc.  Your bank is the one that ultimately reverses the

charge.  Good luck.  My resolution took 3 months.  But DSS has a history at this point and they are bad news.

 

 

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krashkyler
Contributor
Contributor

My bank couldn't do anything and they said to go through Paypal.  Paypal says go through your bank.  What a joke Paypal turned out to be and they are still allowing Discountssuperstore to operate through them.

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