Hi @JoeM4068,
I'm sorry to hear of the theft and the unauthorized activity! If the fraudster used your tablet, that may be why the claim was denied, because a trusted device made the transaction. You can contact customer support to request a review of the situation and explain about the stolen tablet. A representative can take that into account and the situation can be examined again. It may not result in an overturning of the decision, but there's a possibility.
You can reach customer support by Facebook, Twitter, or phone or email.
I hope this helps!
Olivia
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