Delayed refund

[ddangka]

I returned defective item.

But the Chinese seller did not pick it up.

The carrier (DHL) keep asking me another contact information.

Paypal said to me they hold the money, and when it confirmed from the seller they received returned item, paypal will refund the money to my account.

What should I do if the carrier discard it because they email me that they can't hold the item forever.

[kernowlass]

@ddangka

Give customer services a call and state what you have said here.

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Log in and get the code.

When you get through don't select any options just hang on till you get transfered to an agent OR just say the word 'Agent'".