Customized donation button with dropdown amounts no longer works.

Dayron
Contributor
Contributor

Hello. I have a donation button I customized with drop down menu amounts and the ability for a donor to choose their own amount. I also added a comment field. I did this a couple of years ago and it has worked fine. Recenlty I got a notice form a donor they when they choose their option and click donate they get the following error:
The link you have used to enter the PayPal system contains an incorrectly formatted item amount.

 

What can I do or need to change to get this button to work again.
Again the function was to have a donation dropdown amount menu along with the ability for a donor to choose their own amount.
A Buy button wont work as the director does not want e-commerce "buy" lingo in the process. The code is below.

 

<form action="https://www.paypal.com/cgi-bin/webscr" method="post" target="_top">
<input name="cmd" type="hidden" value="_donations" />
<input name="business" type="hidden" value="XXXXXXXXXXXXX" />
<input name="lc" type="hidden" value="US" /><input name="item_name" type="hidden" value="General Donation" />
<input name="item_number" type="hidden" value="Enter Amount" />
<input name="amount" type="hidden" value="" />
<input name="currency_code" type="hidden" value="USD" />
<input name="no_note" type="hidden" value="0" />
<input name="cn" type="hidden" value="Add special instructions to the seller:" />
<input name="no_shipping" type="hidden" value="2" />
<select name="amount" size="1">
<option selected="selected" value="0">Select Donation Amount</option>
<option value="50">$50.00</option>
<option value="100">$100.00</option>
<option value="250">$250.00</option>
<option value="">Choose your own amount</option>
</select>
<br />
<input name="on3" type="hidden" value="Comments" />Comments<br />
<textarea name="os3" rows="5" cols="40">
</textarea>
 <div><input name="bn" type="hidden" value="PP-DonationsBF:btn_donateCC_LG.gif:NonHosted" />
 </div>
 <div><input name="submit" type="image" alt="PayPal - The safer, easier way to pay online!" src="https://www.paypalobjects.com/en_US/i/btn/btn_donateCC_LG.gif" />
 </div>
 <div><img width="1" height="1" alt="" src="https://www.paypalobjects.com/en_US/i/scr/pixel.gif" />
 </div>
</form>

 

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1 REPLY 1

PayPal_Randy
Moderator
Moderator

Hi Dayron,

 

I'm so sorry to hear about your recent experience with a PayPal button.  

 

As this is a User to User Community, we don't have direct access to your account.  I recommend contacting our customer service teams for further assistance.  You can click 'Contact Us' at the bottom of any of our pages to get a phone number to reach us at, or you can contact us on Twitter (https://twitter.com/askpaypal) or Facebook (https://www.facebook.com/PayPal). We would be happy to take a look at what options might be available to you.

 

Thanks!

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