Customized donation button with dropdown amounts no longer works.
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Hello. I have a donation button I customized with drop down menu amounts and the ability for a donor to choose their own amount. I also added a comment field. I did this a couple of years ago and it has worked fine. Recenlty I got a notice form a donor they when they choose their option and click donate they get the following error:
The link you have used to enter the PayPal system contains an incorrectly formatted item amount.
What can I do or need to change to get this button to work again.
Again the function was to have a donation dropdown amount menu along with the ability for a donor to choose their own amount.
A Buy button wont work as the director does not want e-commerce "buy" lingo in the process. The code is below.
<form action="https://www.paypal.com/cgi-bin/webscr" method="post" target="_top"> <input name="cmd" type="hidden" value="_donations" /> <input name="business" type="hidden" value="XXXXXXXXXXXXX" /> <input name="lc" type="hidden" value="US" /><input name="item_name" type="hidden" value="General Donation" /> <input name="item_number" type="hidden" value="Enter Amount" /> <input name="amount" type="hidden" value="" /> <input name="currency_code" type="hidden" value="USD" /> <input name="no_note" type="hidden" value="0" /> <input name="cn" type="hidden" value="Add special instructions to the seller:" /> <input name="no_shipping" type="hidden" value="2" /> <select name="amount" size="1"> <option selected="selected" value="0">Select Donation Amount</option> <option value="50">$50.00</option> <option value="100">$100.00</option> <option value="250">$250.00</option> <option value="">Choose your own amount</option> </select> <br /> <input name="on3" type="hidden" value="Comments" />Comments<br /> <textarea name="os3" rows="5" cols="40"> </textarea> <div><input name="bn" type="hidden" value="PP-DonationsBF:btn_donateCC_LG.gif:NonHosted" /> </div> <div><input name="submit" type="image" alt="PayPal - The safer, easier way to pay online!" src="https://www.paypalobjects.com/en_US/i/btn/btn_donateCC_LG.gif" /> </div> <div><img width="1" height="1" alt="" src="https://www.paypalobjects.com/en_US/i/scr/pixel.gif" /> </div> </form>
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Hi Dayron,
I'm so sorry to hear about your recent experience with a PayPal button.
As this is a User to User Community, we don't have direct access to your account. I recommend contacting our customer service teams for further assistance. You can click 'Contact Us' at the bottom of any of our pages to get a phone number to reach us at, or you can contact us on Twitter (https://twitter.com/askpaypal) or Facebook (https://www.facebook.com/PayPal). We would be happy to take a look at what options might be available to you.
Thanks!
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