Company address in Malaysia but transaction charged from Singapore country

nutric
Contributor
Contributor

Hi, we have registered our company address based in Malaysia in our PayPal merchant account, when our customer purchased item from us and made payment to us via PayPal, the transaction is actually charged by Singapore country based on credit card statement.

 

Example credit card transaction shown: "11-Oct-2017 - PAYPAL *COMPANYNAME 1234567890 SG  - MYR1.06".

"SG" is being shown in this transaction on credit card statement, certain bank credit cards charge extra transaction fee due to the payment is considered made to non-local country (Malaysia) but oversea country (Singapore in this case).

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1 REPLY 1

Whac-A-Mole
Frequent Advisor
Frequent Advisor

Paypal has customer service in SINGAPORE,it could be they just dont have any set up in Malaysia,you can call them to clarify.

or go with another payment processor

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