Chat with our moderator team every Wednesday between 1-2pm PT (4-5pm ET). Learn more in Community Events
I am Trying to purchase Goods online. But PayPal always tries to use my Credit Card to make the purchases instead of my account balance. And there is no option to change it too.
Additional Info:- Account type: Perosnal
Account Verified: Both Credit Card (Standard Charted) And US Bank Account.
and further my balance is in USD and the Items i am trying to buy also show the currency in USD, Then what is the problem? Please Help
and also Contacting Customer Support is of no use as they will only send me an automated response.
Can you provide a screenshot of what you're seeing when you get to the funding source screen? You should have an option there to update funding source.
Another thing you should check is your Preferred Payment setting. Log in to your PayPal, go to the Settings (gear icon), and then click Payments in the menu. Scroll down to the Preferred Payment and set it to your PayPal balance.
That way it should default to the balance, and then if it doesn't let you change it at least it will be using what you want.