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[Mingki]

Yesterday my Paypal account was working just fine. Today I am unable to send payments after this message pops out. What does this mean? Please help.

[PayPal_Olivia]

Hi @Mingki,

I'm sorry to hear that you're seeing errors. When does this error come up? Are you already logged in, just logging in, sending a payment, or is it at some other point? 

Please try clearing your browser's cookies and cache and restart the browser. If the issue continues, please take a screenshot of the error and post it here, after first removing any personally identifiable information such as names, addresses, financial info, etc..

Thank you!

Olivia

[adventurefan]

So been trying to send a payment but this message keeps popping up after I enter the recipient e-mail. I can enter the amount to send but click the continue button does nothing. Is this happening to anyone else?

[DJGate]

It's infuriating. On all browsers, including mobile.

[PayPal_Olivia]

Hi @adventurefan and @DJGate,

Thank you both for your posts. I'm sorry to hear that you're encountering issues as well. I've merged your thread here. Please see my response to @Mingki. If the problem is persisting, please try the steps I suggested.

I hope this helps!

Olivia