Cannot make a payment

Ketrina
Member
Member

 I have tried sending money/make payment to another PayPal user, and I keep getting an error with an orange exclamation point saying, we can’t send your payment right now, if you keep running into this issue, contact PayPal. I have contacted them but they have not answered any of my questions. I also called them twice but the line was busy. 

I have verified my email, phone number and I have linked a card.

 

What could be the problem?

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Ketrina

 

Does the other person have a paypal account?

Is it an international transaction?


Advice is voluntary.
Kudos / Solution appreciated.
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Ketrina
Member
Member

The other account is actually mine since I had accidentally put the wrong nationality in this one. I had to open a new one and I resolved all the problems with this account. They told me to send the money to my other account and close this one. But I cannot do that because there is a problem.

And yes, it is an international transaction.

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