Cannot log a formal complaint to Paypal!

sylvain82
New Community Member

I want to log a formal complaint to Paypal and I am unable to do so.

 

I followed the instructions (copied below) and on step 2, it links back to the instructions!!

 

Obviously seem to be done on purpose to stop people from complaining!

Any other way I can log a complaint?


Thanks in advance

 

How can I make a formal complaint to PayPal?

To submit a formal complaint to PayPal:

  1. Go to our Help & Contact page.
  2. Near the bottom of the page, click How to make a formal complaint to PayPal.
  3. Read the information. If you're sure you still need to submit a formal complaint, click Continue.
  4. Complete the form with your details and click Send.

We'll do our best to provide you with an answer or resolution to your complaint within 4 weeks. This time frame may be extended to 8 weeks to accommodate our investigation. If we need to extend this time frame, we'll notify you after 4 weeks and outline the investigation to date.

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